Nothing here is hidden in a scroll box. If a term doesn't make sense, ask on the call and we'll explain it before you sign anything.
Last updated [date] · [Legal Entity Name, LLC], [state]
These terms apply to website design and development services provided by [Legal Entity Name, LLC] ("we", "us"). A signed proposal or written agreement, where one exists, controls over anything on this page.
Prices shown on this site are starting prices for the scope described. Any figure given verbally or by email is an estimate, not a binding quote, until confirmed in a written agreement describing the specific scope. Work outside the agreed scope is quoted separately before it starts.
Delivery estimates assume you supply content, photos and feedback when we ask. Delays on your side move the timeline. We do not guarantee a launch date unless one is written into a signed agreement.
[Describe your actual terms: deposit before work begins, balance due before launch, whether the deposit is refundable, and late-payment terms.] Hosting, domain registration and third-party service fees are billed separately and are the client's ongoing responsibility.
Each package includes [number] rounds of revisions during the review period. A round means one consolidated set of changes. Additional rounds and post-launch changes are billed at [your rate].
You confirm that any text, photos, logos or other material you send is yours to use, or that you have permission to use it, and you agree to cover us against claims arising from material you supplied. We will not knowingly publish infringing content and may decline to use material we believe you don't have rights to.
On final payment, ownership of the finished site's design and content transfers to you. We keep ownership of reusable code, frameworks and internal tools, and grant you a permanent licence to use them as part of your site. Third-party components remain subject to their own licences. Your domain is registered in your name from the start.
Unless you tell us otherwise in writing, we may show the finished site in our portfolio and marketing. Tell us at any time and we'll remove it.
Sites may rely on services we don't control — hosting, registrars, payment processors, email delivery, booking tools, mapping. Those services have their own terms, pricing and uptime, and we aren't responsible for their outages or policy changes.
[Describe what happens if either side cancels mid-project: what is owed for work completed, what the client receives, and whether any deposit is returned.]
We do not guarantee search rankings, traffic, leads, sales or revenue. Search engines change without notice and results depend on factors outside anyone's control. Services are provided "as is" to the fullest extent the law allows.
To the fullest extent permitted by law, our total liability arising from the services is limited to the amount you paid us for the project in question. We are not liable for lost profits, lost business, or indirect or consequential damages. Some states do not allow certain limitations, so parts of this may not apply to you.
These terms are governed by the laws of the State of [state], without regard to conflict of law rules. [Specify where disputes are resolved. A binding arbitration or class-action waiver clause has real consequences and should be drafted by your lawyer, not copied.]
Last updated [date]
When you fill in a form on this site we collect what you type into it — typically name, email, phone, business name and your message. If we speak by phone we keep basic details of the conversation: your contact information, what you asked about, and our notes.
Our host automatically logs standard technical information for every visit, including IP address, browser type, pages viewed and referring page. This is normal server logging and is not used to identify individuals.
[If you use Google Analytics, Meta Pixel or any tracking or advertising tool, name it here and say what it does. If you use none, say "We do not use analytics or advertising trackers." Do not leave this vague.]
To answer your enquiry, prepare a quote, deliver work you've hired us for, send invoices, and keep records required for tax and accounting. Nothing else.
We do not sell your personal information and do not share it for cross-context behavioural advertising. We share it only with service providers who help us operate — [name your host, email provider, payment processor and any booking tool] — and only as much as each needs. We may disclose information if the law requires it.
[Describe honestly. If the site sets only essential cookies, say so. If you add analytics or advertising cookies you will likely need a consent banner — ask your lawyer, as requirements differ by state.]
Enquiries that don't become projects are kept for [period]. Client records are kept for [period] to meet tax and accounting obligations. Ask us to delete your information and we will, except where we're required to keep it.
You can ask what personal information we hold, ask us to correct it, or ask us to delete it. Email [privacy@storefrontsmith.com] and we'll respond within [timeframe]. Residents of some states have additional statutory rights — [if you have customers in states with consumer privacy laws, this section needs state-specific language from your lawyer].
This site is meant for business owners and we don't knowingly collect information from anyone under 16. We take reasonable measures to protect what we hold, but no method of transmission or storage is completely secure.
[Legal Entity Name, LLC] · [mailing address] · [privacy@storefrontsmith.com]
We contact small businesses about website services using publicly listed business contact information. We are [Legal Entity Name, LLC], calling from [city, state], and the purpose of the call is to offer website design and development services. Our callers identify themselves and the company at the start of every call.
Ask us to stop calling — on the phone, by email to [optout@storefrontsmith.com], or in writing — and we add you to our internal do-not-call list and stop. That request is honoured permanently, applies to everyone calling on our behalf, and takes effect immediately. You never have to give a reason.
[Only keep this section if you actually record calls. If you do: state it plainly, and note that consent requirements differ by state — Pennsylvania requires all parties to consent, while New Jersey and New York require only one. If you record and call across state lines, callers must get spoken consent at the top of every call. If you do not record, delete this section.]
Calls are made by independent contractors working from scripts we provide. They are instructed to state who they are, say why they're calling, honour a do-not-call request the first time it's made, and never misrepresent price, scope or what we sell. If someone calling on our behalf does otherwise, tell us at [email] — we want to know.
Any commercial email we send identifies us, includes our physical mailing address, and carries a working unsubscribe link that we honour promptly.
Last updated [date]
We build toward the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA: readable colour contrast, text that scales, keyboard navigation, labelled form fields, meaningful alt text, and structure screen readers can follow.
Accessibility is ongoing work rather than a box ticked once. We test as we build, but we don't claim this site or any site we deliver is perfectly conformant.
If any part of this site is difficult to use with the tools you rely on, email [access@storefrontsmith.com] or call (609) 908-6337. Describe the page and what happened, and we'll fix it and tell you when it's done.
Accessibility work on a site we build for you is scoped and quoted like any other work. Ask about it before the build starts — retrofitting costs more than designing for it from the beginning, and in some industries it carries real legal exposure.
The three businesses shown in our work section — Rosa's Taqueria, Kessler Heating & Air, and Fern & Hide — are fictional. They were created to demonstrate layout and scope. They are not clients, the reviews shown are invented, and no resemblance to any real business is intended. Ask us for references to live client work.
Prices are starting prices for the scope described and are subject to change. Your final price depends on what your project needs and is confirmed in writing before work begins. Hosting, domain and third-party fees are additional.
Nothing on this site is a promise of search rankings, traffic, enquiries, sales or revenue. Any figures used as examples are illustrative and are not typical, projected or guaranteed results.
"About two weeks" and similar figures describe a typical project where the client supplies materials promptly. They are estimates, not commitments.
Photographs on this site are illustrative and were generated for demonstration purposes. They do not depict actual clients, employees, premises or completed projects.
Product and company names mentioned belong to their respective owners and are used for identification only. © [year] [Legal Entity Name, LLC]. All rights reserved.